Services

Dining room serviceDining service

The dining room service has extended hours Monday–Sunday, including holidays. It includes breakfast, lunch and dinner every day.

Dining room serviceOur dietician has prepared complete menus, taking into account the dietary needs of students based on their age.

Residents with special dietary needs will have an alternative menu available.

Dining room servicePack lunch service: Students who will not be able to eat lunch in the dining room on a given day for any reason and want to take a pack lunch must submit a request one day in advance.

International culinary events: Once a month, we organize a culinary event to allow our residents to try the foods of other countries.

Feedback on our menus: Can’t find your favourite food? Didn’t like one of our dishes? We listen to your feedback. Send us your suggestions and we will take them into account in preparing our menus.

 

>> 2012-2013 Academic year RUA menus

Laundry serviceLaundry service

Laundry and ironing service is included. Residents will be provided with a labelled bag to use to turn in their laundry once a week. It will be returned washed and ironed.

Bed and bathroom linensBed and bathroom linens

Residents will receive bed and bathroom linens, which will be washed weekly.

Cleaning serviceCleaning service

Rooms will be thoroughly cleaned and beds made twice a week. Common areas will be cleaned daily.

Internet serviceInternet service

Free Wi-Fi connection throughout the entire residence hall.

24-hour resident services24-hour resident services

Residents will have a special 24-hour emergency telephone number for any emergency they may have in Madrid.
The residence hall has security cameras and resident staff to provide service to residents 24 hours a day.

Medical serviceMedical service

Free public medical service
The closest public health centre is 5 minutes from the residence hall on foot and the hospital for emergences is Hospital Fundación Jiménez Díaz. Residents can call the emergency telephone number provided by the residence hall and they will be escorted to the doctor by a staff member, if they wish.

Private medical service
24-hour medical attention. The residence hall has an optional private insurance policy which can be purchased separately.

Student help centreStudent help centre

Residents have free access to a help centre that provides the following services:

Binding support services for papers.

Academic support search service. Should you need a private teacher, we will help you find one and provide space for classes. We are only involved in the search. The student must reach an agreement with the teacher and make payment for the classes directly to him or her.

The residence hall has English- and French-speaking staff members available at all times to help residents who want to improve their language skills or want to, for example, find exchanges or summer courses in other countries.

Printing service: We have a colour laser printer so that students can print their papers. This is the only service with an additional fee.